Delivery
Due to the unprecedented issues in the haulage industry currently (a shortage of drivers and fuel), some orders may take longer to deliver than you have come to expect from us. We are doing everything we possibly can to minimise the disruption to our customers in these uncertain times.
We have taken the decision not to offer Next Day deliveries until further notice, our only option for delivery will be Standard 3 – 7 working days.
We apologise for the inconvenience.
How much is carriage?
How do I know how much my order weighs for carriage purposes?
I've placed an order, when will it arrive?
Can I order for Next Day delivery?
Q. How much is carriage?
A. Carriage is based on weight up to an order value of £350 + VAT, thereafter Standard carriage is free (UK Mainland).
A. For next day delivery on orders over £350 + VAT in Zones 1 and 2 there is a charge as listed with * in the appropriate zones.
Also remember if you are local to our main distribution centre in Norfolk you can collect at no cost, if you want delivery outside of mainland UK please use one of our contact methods to obtain a quote.
All delivery prices are inclusive of VAT
Zone 1 - UK Mainland
| Weight (kg) |
Standard |
| 0 - 25 |
£8.40 |
| 26 - 50 |
£14.40 |
| 51 - 75 |
£16.50 |
| 76 - 100 |
£26.40 |
| 101 + |
£31.20 |
*Please note for orders over £350 + VAT next day carriage incurs a £7.50 + VAT charge
Zone 2 - Isle of Wight
| Weight (kg) |
Standard |
| 0 - 25 |
£24.00 |
| 26 - 50 |
£30.00 |
| 51 - 75 |
£36.00 |
| 76 - 100 |
£42.00 |
| 101 + |
£48.00 |
*Please note for orders over £350 + VAT next day carriage incurs a £10.00 + VAT charge
Zone 3 - Scottish Highlands
| Weight (kg) |
Standard |
| 0 - 10 |
£31.20 |
| Price per additional kilo |
£0.56 |
Zone 4 - Scottish Offshore Highlands
| Weight (kg) |
Standard |
| 0 - 10 |
£36.00 |
| Price per additional kilo |
£0.60 |
Zone 5 - Channel Islands
| Weight (kg) |
Standard |
| 0 - 10 |
£48.00 |
| Price per additional kilo |
£0.70 |
Zone 6 - Northern Ireland / Isle of Man / Scilly Isles
| Weight (kg) |
Standard |
| 0 - 10 |
£36.00 |
| Price per additional kilo |
£0.80 |
Q. But how do I know how much my order weighs for carriage purposes?
A. Most products have the weight listed in the pack size. For liquids the rule of thumb is 1L = 1kg, but if you are unsure, add to your basket and it will be calculated automatically.
Q. I have placed an order, when will it arrive?
A. Most orders if placed before 12 noon will go out on a 3 - 7 working day delivery service, if the items are in stock. If items are out of stock you will see when you place the order that they are on 'Back Order', in this case they will be up to 10 days. If any stock is delayed longer than 10 days we will contact you to advise you of this.
Q. Can I order for Next Day Delivery?
A. Sure. If you require Next Day Delivery we ask that you place the order no later than 12 noon the day before. In Checkout, enter your postcode and in the next screen select 'Next Day' from the drop down menu and it will automatically calculate the cost based on your postcode.
